M2 FAQs

Q: HOW DO I PERFORM A GAGE CIRCLE CONSTRUCTION?

A: The “gage circle” is constructed from (2) probed line features, and (1) created circle feature of a desired gage diameter.

Procedure:
  1. Measure the (2) line features that will contain the constructed gage circle.
  2. Create a circle feature, with a specified diameter. This diameter will define the diameter of the gage circle construction. The positional location of the created circle is irrelevant.
  3. Select the “Measure Circle” button.
  4. Select the (2) probed line features and the (1) created circle feature from the feature list or part view.
  5. Press “Done” to complete the gage circle construction.
  6. Both the created circle and the constructed gage circle will remain in the part view and feature list. These (2) circles will be the same diameter and at the same positional location. The created circle can then be deleted, if desired.

Q: I HAVE CONSTRUCTED A CIRCLE, LINE, DISTANCE, OR ANGLE FEATURE FROM OTHER FEATURES, AND THE RESULTING FEATURE IS NOT THE ONE I NEED. HOW CAN I CHANGE IT?

A: Most feature constructions have additional feature result “sub-types”. As an example, if you construct a distance between some features, you may be looking to calculate the farthest, nearest, or center distance between those two features. If you are measuring a line between to circles, you may need to change the line to the alternate tangent. For any case, feature subtypes are accessed by selecting the desired feature from the feature list or partview, and pressing the change feature button, found in the bottom toolbar(button icon appears as triangle design incased in a circle). The currently selected sub-type for a given feature will be reflected in the partview, and indicated in the feature detail view(s).

Q: HOW CAN I FINISH MEASUREMENTS AUTOMATICALLY, WITHOUT HAVING TO PRESS THE DONE KEY IN THE SOFTWARE.

A: Features can only be finished automatically when performed with the EdgeLogic probing system. This allows features to be measured without interacting with the software itself. Crossing the same edge location twice will initiate an Edge Logic measurement, when the desired points have been probed on the feature, crossing an edge location twice again will complete the measurement. The M2 software will make an intelligent feature type determination for Circles, Arcs, Lines, and Distances.

Q: IN MY PART PROGRAM PLAYBACK, THE POINTS ARE NOT BEING ENTERED FOR MY MEASUREMENT WHEN I CROSS THE EDGE, OR PRESS ENTER.

A: Confirm in the part view, that the playback target indicator appears as a blinking green dot. After the registration features have been measured for a part, all subsequent measurements require that the current stage position be within some distance of the recorded or nominal feature position for points to be entered. The green indicator indicators you are within the target playback zone.

If you cannot achieve the green blinking indicator, play the part program over again, confirming that the features being measured represent the registration and datum features for your part program.

Q: I AM APPLYING A TOLERANCE TO A FEATURE THAT REQUIRES A REFERENCE FEATURE SPECIFICATION. HOW DO I SPECIFY THE REFERENCE FEATURE TO BE USED FOR MY TOLERANCE?

A: Reference features can be specified for Parallelism, Perpendicularity, Angularity, Concentricity, and Runtout tolerance types.

When one of the tolerance types above is applied to a given feature, the reference feature dropdown list will be displayed in the Tolerance feature detail screen, directly to the right of the tolerance value field, as seen below:

IMPORTANT: Only features measured previous to the feature being tolerance can be specified as a reference feature.

Q: I HAVE ADDED A TOLERANCE TO A FEATURE INCORRECTLY AND I WOULD LIKE TO REMOVE IT. HOW DO I REMOVE A TOLERANCE FROM A FEATURE?

A: When viewing the detail view for a feature, the currently applied tolerance types can be viewed, added, and removed from the “Tolerance Entry” feature detail screen. Pressing a tolerance button from the bottom toolbar will add or remove that given tolerance for the selected feature. Newly removed tolerances for a feature will appear with a “Red Colored” slash through the entry field. This tolerance will be removed from the feature and the screen the next time the tolerance detail view is accessed.

Q: HOW CAN I RENAME A FEATURE?

A: Feature re-naming can be performed from either the Feature Detail view, or from the Report view.

Feature Detail View:

In the “large” Feature Detail view select the feature whose name you want to change. Select the Feature Name field in the top left corner. The name field will turn green indicating a new name can be entered. Press the “Done” button in the bottom right toolbar to accept the new feature name.

Report View:

In the Report View select and highlight the report line for the feature that you would like to change the name of. Press the “Edit Cell” button from the bottom toolbar, some feature lines will turn pail green, indicating they can be edited. Select the Feature Name field, the name field will turn darker green. Type in the new feature name and press the “Done” button to accept.

IMPORTANT! Features cannot be renamed in the M2Vertical(portrait) format software.

Q: HOW DO I PRINT ONLY SOME OF THE COLUMNS FROM MY CURRENT REPORT VIEW?

A: Column selection can be used for printing and exporting report data. When you select a report column by pressing, or clicking, in the column header, the selected column should become highlighted. Only highlighted columns will be included in exports or printouts.

Q: WHEN I MEASURE FEATURES IN MY M2 SOFTWARE THE FEATURE SIZES ARE INCORRECT BY A LARGE OR SIGNIFICANT AMOUNT. WHAT COULD BE THE CAUSE?

A: More than one cause can be attributed to incorrect feature results:

  1. Confirm that the unit type you intend to observe results for is the currently selected unit type in the M3 software. Check the unit selector button located on your top toolbar.
  2. In the case of an Optical Edge enabled system, reteach the optical edge probe using the edge teach button found in the optical edge probe menu. Ensure that good dark and light illumination regions are used for the teach routine.
  3. The encoder resolution for your system may be incorrect. Please align a crosshair on your comparator or microscope viewfinder at the edge of a known length standard. Zero the X axis DRO and travel the standard length. Observe the results and make adjustments to the Encoder resolution or direction in the Axes Setup screen of your M3 settings menu. See the M2 Setup Guide for more details on determining resolution and configuring encoders in the M2. (Link to M2 Setup Manual PDF.)

Q: WHEN I CROSS AN EDGE WITH THE OPTICAL EDGE SENSOR ON MY COMPARATOR A POINT IS NOT BEING ENTERED IN THE SYSTEM OR IS NOT BEING ENTERED CORRECTLY.

A: Confirm first that you have the Auto Edge probe selected, check the probe menu for the currently selected probe. Select a feature measure button, and cross an edge again. See below if no points are entered.

Attempt to re-teach your optical edge probe. Select the teach edge button found in the probe menu and follow the edge teach on-screen instruction. Check edge detection again.

If you receive an error message when attempting to teach your probe, perform the teach again taking special care to confirm the dark and light points with the onscreen instruction, if it still fails contact your service representative.

Q: HOW CAN I PERFORM A BACKUP, SO THAT I CAN RESTORE MY M2 SOFTWARE SETTINGS AT ANY TIME?

A: The M2 software manages all of its software settings files from within the Metlogix\Settings folder in the Windows 7/8 Public Documents folder. Settings files for general operation settings, error correction, and camera settings will all be contained in this folder. Simply make a backup of the entire Settings folder and place in a safe location, preferably on a different computer.

Backups of the settings can also be restored from the Metlogix\Backups folder. The core settings files are updated to this folder at some regular interval, and date stamped for identification. These files can be copied, renamed, and placed into the Metlogix\Settings folder to restore these system settings to the time when they were originally generated.

WARNING: The operations above can have significant impact on the functionality of your M2 system. Please consult your Metlogix Representative prior to manipulating these files.

Q: WHEN I LAUNCH THE M2 SOFTWARE I RECEIVE AN ERROR THAT THE INTERFACE BOX HAS BEEN DISCONNECTED OR RECONNECTED, AND THESE MESSAGES PERSIST. THE SOFTWARE IS NOT FUNCTIONING PROPERLY AS A RESULT. WHAT COULD BE THE CAUSE OF THIS?

A: This typically indicates that your USB scale interface box is not detected by the windows system. This can be as a result of that it is not powered on, the USB is disconnected from the PC, or because the drivers have not been successfully loaded, or have failed.

Please confirm that the Metlogix Encoder Hardware has been successfully installed in Windows:

  1. View the Printers and Devices screen, from the start menu in Windows 7/8.
  2. If the device displays with a yellow alert icon or red X icon, the driver is either not installed or has failed. If the device display screen shows the “Metlogix USB 4 Axis Card” device, as seen below, you have successfully completed the Metlogix Interface hardware installation.

If the drivers are not correctly installed, please see pages 7 and 8 of the M3 Setup2. The Setup Manual can be downloaded here. (Link to M2 Setup Manual PDF.)

Q: I HAVE SAVED PARTS OR REPORTS FROM MY M2 SOFTWARE. WHERE CAN I FIND THEM ON MY SYSTEM?

A: After the first launch of the M2 software a folder, named “Metlogix”, will be created at the following path:

Drive Letter:\Users\Public\Public Documents\

This folder can also be reached through the Win7 libraries folder in Documents\Public Documents.

The Metlogix file output folder will contain the following sub-folders:

  • Backups: Will contain settings, and error correction backup files. Backups are generated every 7 days by default however this backup interval can be configured within a Metlogix configuration file. Please contact your Metlogix representative for assistance with making this change.
  • Exports: This folder will contain measurement data export files. Files containing measurement data will be exported from the M2 software's data view to this folder location in either .txt or .csv format.
  • Images: This folder will contain images saved from the Image Archive feature of the M2 software.
  • Parts: This folder will contain saved part program files from the M2 series software. Files saved to this directory will have the extension “.mlxpart”.
  • Settings: This folder will contain the core settings files of your M2 software installation. The setup file “SettingsM2.xml” will be stored in this folder. This file contains all major file settings parameters for your M series software installation. This folder may also contain additional configuration files(metlogix.ini), camera settings files(LastDeviceDetected.xml), or error correction files(NLECnew.txt).

**The Backup, Export, Images, and Parts folders can be assigned to custom output locations or folders using the “File Locations” settings screen, located within in the main settings screen.